WARNINGS:

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1. Anyone using the Hotel du Collectioneur site for reservation purposes must be at least 18 years of age and have the capacity to enter into contracts in accordance with the law.

2. The Customer can book, on the site, individually and for his personal needs a maximum number of nine (9) rooms per reservation.

For all reservations relating to business groups, meetings, seminars or others, it is appropriate to go to the Meetings & Events section of the Hotel du Collectioneur website. For any reservation identified on the site of more than nine rooms, the Hotel reserves the right to change the price and the general conditions of sale.

3. Any reservation or payment that is irregular, inoperative, incomplete or fraudulent for a reason attributable to the Customer will result in the cancellation of the reservation at the Customer's expense, without prejudice to any civil or criminal action against the latter.

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ARTICLE 1: OBJECT

These general conditions of sale define the rights and obligations of the parties in the context of the remote reservation of services offered by the Hotel du Collectioneur. They apply to all reservations made online via the Hotel du Collectioneur website.

In accordance with the regulations in force, the real estate and hotel company of Parc Monceau publishes its Index of professional equality between women and men for the year 2025. Our company received a score of 99/100, reflecting our commitment to professional equality. We are continuing our actions to strengthen equity in pay and career development.

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ARTICLE 2: GENERAL PROVISIONS

These general terms and conditions of sale apply for as long as the services are posted online by the Hotel du Collectioneur on the site.

The Hotel du Collectioneur reserves the right to supplement or modify these general conditions of sale at any time by publishing a new version on its website which will automatically apply as soon as they are put online.

The applicable general conditions of sale are those in force on the date of the reservation.

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ARTICLE 3: CONCLUSION OF THE ONLINE CONTRACT

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3.1. Choice of services by the Customer:

The Customer chooses the services presented under his sole responsibility, without that of the Hotel du Collectioneur being sought. He ensures the nature, the destination and the terms of reservation.

The Customer acknowledges that he has received the advice and information necessary to ensure the adequacy of the offer to his needs in order to make his reservation in full knowledge of the facts.

3.2. Booking process:

1. The Customer makes his reservation using the dematerialized order form accessible on the site.

2. The Customer attests to the veracity and accuracy of the information transmitted.

3. The Customer must follow a series of steps to complete the reservation, in particular:

- Search for dates of stay, room category and rate;

- Possible selection of one or more additional services such as breakfast (except when the service is included in the price mentioned in the previous point);

- Verification of the details of the reservation, its total cost, and the applicable conditions of sale (general and specific);

- Information of the Customer's contact details;

- Entering bank card data in the event of a guarantee or prepayment request;

- Consultation and acceptance of the general conditions of sale and the special conditions of sale of the reserved rate before validation of the reservation;

- Validation of the reservation.

3.3. Confirmation of receipt of the reservation:

An email acknowledging receipt is sent to the Customer. It summarizes the contract offer, the services reserved, the prices, the total amount of the order, the conditions of sale relating to the selected rate, accepted by the Customer, the date of reservation made.

3.4. Booking training:

The reservation is deemed to have been made upon confirmation of the reservation or upon online prepayment by bank card.

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ARTICLE 4: PRICE

1. The prices relating to the reservation of services are indicated on the site and confirmed during the

reservation.

2. The prices shown are per room for the number of people and the date selected.

3. The prices are confirmed to the Customer in the amount including VAT, in the commercial currency of the Hotel and not

are valid only for the duration indicated on the site.

4. If the debit at the Hotel is made in a currency other than that confirmed on the reservation,

exchange costs are borne by the Customer.

5. All reservations are payable in the Hotel's local currency, except where otherwise provided.

particulars indicated on site.

6. Unless otherwise stated on the site, additional services (breakfast, access to the Spa, etc.) are not included in the price and are displayed separately.

7. The tourist tax, presented on the rates page, is to be paid directly on site at the Hotel.

8. The prices take into account the VAT applicable on the day of the order. Any change in

The applicable rate of VAT will automatically be reflected in the prices indicated on the date of

billing.

9. Likewise, any modification or introduction of new legal or regulatory taxes

imposed by the competent authorities will automatically be reflected in the prices indicated on the date of the invoice.

10. The conversion into foreign currency is indicative and not contractual. Only the currency confirmed at the time of booking is guaranteed (if this currency is different from that used at the Hotel, any exchange fees will be borne by the Customer).

11. If a rate implies that payment is made at the Hotel at the time of arrival or departure of your stay and if the Customer's currency is not the same as that of the Hotel, the rate charged by the Hotel is likely to be different from that which was communicated when booking, taking into account the possible evolution of exchange rates between the date of reservation and the dates of stay at the Hotel.
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ARTICLE 5: PAYMENT:

1. The Customer communicates his bank details as a guarantee of the reservation, except for special conditions or rates, by credit or private bank card (Visa, Mastercard, American Express, Diners Club...) by directly indicating, in the area provided for this purpose (secure entry by SSL encryption), the card number, its validity date (the bank card must be valid at the time of the stay) and the visual cryptogram. He must come to the Hotel with the bank card that allowed him to guarantee the reservation or to make the prepayment. The Hotel may ask him to present an identity document in order to prevent bank card fraud.

2. The debit of the payment is made at the Hotel during the stay, except in the case of special conditions or rates where the debit of the payment is made during the reservation (online prepayment on certain rates). This prepayment is qualified as a deposit. In the case of a rate not prepaid online, the Hotel will ask the Customer, upon arrival, for a security deposit or an authorization to debit the credit card, in order to guarantee the payment of the amounts corresponding to the services consumed on site.

3. In the event of a no-show (reservation not cancelled — Customer not present) of a reservation guaranteed by bank card, the Hotel will debit the Customer, as a fixed compensation, for the amount of the first night on the bank card that was given as a guarantee of reservation and any additional nights of the reservation will be canceled at no cost unless otherwise indicated in the conditions of sale of the reserved rate. By making a reservation, the Customer expressly authorizes the Hotel to proceed with the payment of the fixed compensation.

4. At the time of prepayment, the amount that is debited when booking includes: the price of the accommodation, the taxes related to the accommodation, the price of the catering if breakfast is chosen, the taxes related to the catering and any other additional services selected by the Customer.

5. In the case of a rate subject to online prepayment, the amount paid in advance, which are deposits, is debited at the time of booking.

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ARTICLE 6: CANCELLATION OR MODIFICATION BY THE CUSTOMER

1. In accordance with article L 121-21, 12° of the Consumer Code, the Customer does not have the right of withdrawal provided for in article L 121-21 of the Consumer Code.

2. The conditions of sale of the reserved rate specify the procedures for cancelling and/or modifying the reservation.

3. Bookings with prepayment cannot be subject to any changes and/or cancellations. Amounts paid in advance, such as deposits, will not be subject to any refund. In this case, it is mentioned in the conditions of sale of the rate.

4. When the conditions of sale of the reserved rate allow it, the cancellation or modification of the reservation can be made directly to the Hotel, whose telephone details are specified on the reservation confirmation sent by email.

5. In the event of interruption of the stay, the full agreed price will be cashed. In the case of reservations with prepayment, no refund will be granted as a result.

6. Unless otherwise expressly provided, the Customer must leave the room before 12.00 p.m. on the day the reservation ends. Otherwise, he will be charged for an additional night.

7. All reservations are nominative and cannot under any circumstances be transferred to a third party, whether free of charge or for a fee.

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ARTICLE 7: DISLODGING:

In the event of an exceptional event or the impossibility of making the reserved room available to the Customer or in the event of force majeure, the Hotel reserves the right to have the Customer accommodated in a hotel of equivalent category for services of the same nature and subject to having informed the Customer in advance. Any additional room costs, transport between the two hotels and a telephone call remain the responsibility of the hotel originally booked.

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ARTICLE 8: HOTEL STAY:

1. In application of the regulations in force in France, the Customer will be asked upon arrival at the Hotel to fill out a police form. To do this, the Customer will be asked to present an identity document in order to verify whether or not the Customer must complete the police form.

2. The Customer must comply with the Hotel Internal Regulations available at the Hotel Reception. In the event of non-compliance with these Rules, the Hotel will be obliged to invite the Customer to leave the Hotel without any compensation and/or without any refund if a payment has already been made. In the event that no payment has yet been made, the Customer must pay the full price of the stay (nights consumed plus nights booked but not yet consumed) before leaving the establishment.

3. The Hotel du Collectioneur offers free WIFI access. The Customer undertakes not to use its computer resources for the purposes of reproduction, representation, provision or communication to the public of any goods protected by copyright or related rights without the authorization of the holders of these rights or in violation of their rights.

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ARTICLE 9: COMPLAINTS

Complaints relating to the non-performance or poor performance of hotel services must, under penalty of foreclosure, be brought to the attention of the Hotel du Collectoreur in writing within eight days after the date of departure from the Hotel directly to the Hotel. For any complaint relating to a hotel reservation, Customer Service is at your disposal. Go to the “Contact us” section.

You can also write to us:

The Collector's Hotel,

51/57 Courcelles Street

75008 Paris, France.

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ARTICLE 10: FORCE MAJEURE

Force majeure refers to any event external to the parties that is both unpredictable and insurmountable in nature that prevents either the Customer or the hotelier from ensuring all or part of the obligations provided for in the contract. Those usually recognized by the jurisprudence of French Courts and Tribunals are considered to be cases of force majeure or fortuitous events.

Each party cannot be held responsible to the other party in the event of non-performance of its obligations resulting from a force majeure event. It is expressly agreed that force majeure suspends, for the parties, the performance of their mutual obligations and that each party bears the burden of the resulting costs.

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ARTICLE 11: RESPECT FOR PRIVACY

1. The Customer is informed on each of the forms for collecting personal data, of the mandatory or optional nature of the responses by the presence of an asterisk.

2. In the absence of information identified as mandatory, the Hotel du Collectoreur may not be able to register a reservation and manage the latter's complaints.

3. The information processed is intended for the Hotel du Collectioneur and its partners (in particular the online payment provider).

4. As part of pre-contractual measures for the purpose of booking or executing the hotel reservation contract, the Hotel and its partners may, each as far as it is concerned, be recipients of identity data, personal and professional life data, economic and financial information, economic and financial information, in particular for the purposes of hotel reservations and complaint management.

5. The Customer authorizes the Hotel du Collectioneur to communicate his personal data to third parties provided that such communication proves to be compatible with the carrying out of the operations incumbent on the Hotel du Collectioneur under these general terms and conditions.

6. In particular, when paying online, the Customer's bank details must be sent by the payment provider to the Hotel's bank, for the execution of the hotel reservation contract. However, the Customer consents to this transfer necessary for the execution of his reservation. The payment service provider, in its capacity as a professional, is committed to the Hotel du Collectioneur to take all security measures and respect the confidentiality of data for said data transfers.

7. The Customer has the right to object, free of charge, to the use of data concerning him or her for prospecting purposes, in particular commercial purposes. In accordance with the Data Protection Act of January 6, 1978, he also has the right to object for legitimate reasons, a right to question, access and rectify data concerning him by writing to contact@thegatecollection.com. In particular, L'Hôtel du Collectioneur is likely to send its Customers its “newsletter” (newsletter), promotional offers, a satisfaction questionnaire following their hotel stay by email, by providing the Customer with an unsubscribe link at the bottom of each commercial prospecting email.

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ARTICLE 12: PROOF AGREEMENT

1. The entry of the required banking information, as well as the acceptance of these general conditions and the reservation voucher or request, constitutes an electronic signature that has, between the parties, the same value as a handwritten signature.

2. The computerized records kept in the computer systems of the Hotel du Collectioneur are kept in reasonable security conditions and considered as proof of communications, orders and payments between the parties.

3. The Customer is informed that his IP address may be required to be registered at the time of booking.

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ARTICLE 13: ACCOUNT/PASSWORD:

The Customer is responsible for maintaining the confidentiality of his passwords, login details and account information. He will be financially responsible for all uses of the site by himself and/or anyone who uses his account information.

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ARTICLE 14: DISPUTE RESOLUTION

In the event of a dispute between the professional and the consumer, they will endeavour to find an amicable solution.

In the absence of an amicable agreement, the consumer has the option of referring free of charge to the consumer mediator responsible for the professional, namely the Association of European Mediators (AME CONSO), within one year from the date of the written complaint sent to the professional.

The referral to the consumer mediator must be made:

- or by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-de.com;

- or by post addressed to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS.

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You can also go to the online dispute resolution (RLL) platform:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

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The General Terms and Conditions of Sale in French are the only official ones.