‘Concierge service within a high-end establishment is consequent of a complex alchemy of human factors knowing how to combine know-how and interpersonal skills with a healthy dose of common sense. When these qualities are the strength of a multigenerational team, they allow delivery of a level of service and knowledge equal to what the client has the right to expect from our establishment: the Hôtel du Collectionneur.’

Victor Rego, Chief Concierge


Balenciaga, "The Dark Work"

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